Welcome to the intersection of energy and home services. At NRG, we're driven by the idea of a smarter, cleaner, more connected future-and the possibilities that will bring to the world and to the 7.3 million customers we serve.

Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer and more sustainable homes. More information is available at or . Connect with NRG and Vivint on Facebook, Instagram, LinkedIn and X.

The Role:

Our Customer Payment Representatives assist the Inside Sales team by facilitating payment over the phone. Reps will be taking inbound transfers and providing world class customer service. We are hiring immediately and looking for reps with positive attitudes and attention to detail.

This entry-level position will provide insight into the sales process, Vivint systems, and provide valuable communication skills that will help you succeed in any work setting.

Starting Pay: $14/hr + potential bonuses/commissions

• Additional $.50 per hour for bi-lingual Spanish/English speakers.

Minimum Qualifications:

• Must be able to work on-site at our Provo Headquarters

• Completed High School Education, GED, or equivalent

• Must be at least 18 years of age

• Ability to pass a background check and be licensed through the State of Utah as a Burglar Alarm Company Agent

• Computer Literate

• Desire to engage customers in an upbeat, helpful manner

Preferred Qualifications:

• Ability to multi-task (especially while talking on the phone)

• Attention to detail

• Customer Service experience

Learn about the and why it's a great place to grow your career!

Here are some highlighted perks you should ask us about:

• Daily lunch and drinks on site
• Paid holidays and flexible paid time away
• Employee/Friends/Family Discounts
• Onsite health clinic, gym, gaming tables
• Medical/dental/vision/life coverage & 24/7 Medical Hotline
• 401(k) + Employer Match
• Employee Resource Groups

WORKING CONDITIONS:

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers and phones.

SAFETY:

Vivint enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe working environment. Each new employee is responsible for completing all training requirements. Additionally, the employee must accept they have responsibility for maintaining the safety of themselves, their co-workers, and the public. Employee must adhere to all written and verbal instructions, promptly report and correct all hazards or unsafe conditions, question non-standard operations or unmitigated hazards, and provide feedback to management on all safety issues.